At CREFCO Financial Group, we pride our company on building a culture around integrity and trust, and executing on excellence in customer service. Our mission is to deliver on the expectations of our customers; keeping them informed, providing unparalleled response time, and delivering a smooth and easy home loan process.
We not only believe in the power of providing premier customer service, we live it! That’s why our loyal customers have made us a 90% referral based business due to the strong partnerships we work hard to develop. We walk with our customers hand in hand and to ensure their dream of homeownership is achieved. We are passionate about helping our customers achieve their goals.
As a trusted leader in the industry, we are thrilled to have an A+ Rating with the Better Business Bureau, and proud to hear what our customers are saying about us.
We develop a seamless and positive customer experience at every level, placing the customer experience and satisfaction at the forefront of our success.
We act with honesty and integrity by being consistent and ethically unyeilding in our behavior in words and actions.
We provide an excellent customer experience with quality and always giving the best with unmatched service and results.
We provide confident expectation of hope, certainty, and reliance, and never compromise the truth.
We walk hand in hand with our customers from the very beginning, and believe open communication, and undying follow-up are keys to a great partnership.